Consultation

• Provides you with an opportunity to explore ADR options and make an informed choice about the use of dispute resolution mechanisms.

Facilitation

• Provides you the assistance of a neutral intermediary who can facilitate the dialogue with another party, or within your work team, to help frame the issues, to explore interests and to reach understanding.

Group needs assessment

• Provides your work team the opportunity to participate in a review process that can identify underlying conflict issues in your unit, branch or section, and help design an ADR intervention approach tailored to the specific needs of your workplace.

Group intervention

• Offers your work team the opportunity to identify barriers to attaining productive relationships and to commit to specific actions that will ensure their success.