CFPAS - About Us - Contacts Us

About Us - Contact Us

Your comments are important to us and we will address your concerns as quickly as possible.

Note that any personal information you send us is protected under the Privacy Act.

Content Inquiries

For questions regarding the content displayed on this Web Site:

Contact Information
Address: PER Processing Center
National Defence Headquarters
Major-General George R. Pearkes Building
101 Colonel By Drive
Ottawa, Ontario, Canada
K1A 0K2
Email: NDHQ4967@forces.gc.ca
Telephone: 613-997-4971
Fax: 613-994-4311
TTY/TDD*: 1-800-467-9877

* A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.

More Information

For more information on the appraisal of DND Executives/CF Senior Officers, please visit the Director of Senior Appointments.

For policy issues with the CFPAS System contact DMCSS 2.

Technical Issues (not related to the Baseline installation) :

In order to troubleshoot the document, we would require the fol:

  1. the type of document that causes you problems i.e PER, PDR;
  2. which version of CFPAS the person is using (which can be found under Help -> About CFPAS Form Filler);
  3. the problem description (please be specific);
  4. in case of a hardware problem/incompatibility, please provide the following:
    1. the type of hardware: printer, USB flash drive, CD-ROM drive;
    2. the name of the hardware: HPLaserjet 4, Lexar JumpDrive Secure, Plextor PlexWriter;
    3. the Operating System: Windows 2000, Windows XP;
    4. the driver version of the faulty device (if applicable).
  5. Once you have collected all the information mentioned above email cfpashelpdesk@forces.gc.ca.