Frequently Asked Questions (FAQs)

Please choose a category:

History and Archives

  1. Can I look at War Diaries, Ship's Logs, or RCAF Operations Record Books?
  2. Does DHH have maps I can use?
  3. Does DHH have photographs I can see and copy?
  4. How can I do research at the Directorate of History and Heritage?
  5. How is the Canadian flag folded during a funeral ceremony?
  6. Is there a 20-year rule, or 30-year rule in effect for the declassification of documents?
  7. What Canadian unit was in (town or village in the UK) between (dates) during the Second World War?
  8. Where can I find out about my father's, grandfather's, uncle's, sister's, mother's etc. war service?
  9. Where can I find out about my mother's (my father's etc.) medals?
  10. Why does DHH ask for written/faxed inquiries?

Question

Where can I find out about my father's, grandfather's, uncle's, sister's, mother's etc. war service?

Answer

Personnel records are governed by the Privacy Act. Those for the First World War have been more or less opened to general research and are available at the Library and Archives Canada. Those for the Second World War have not yet been opened. Accordingly, Privacy Act considerations apply and access is possible only to the files of individuals who died twenty or more years ago. These files are also at the Library and Archives Canada specifically on their Canadian Genealogy Centre web site. You may write directly to the Researcher Services Division, Library and Archives Canada. At minimum you should be able to provide full name, rank, service number, date of birth and, if required, date of death for the individual whose record you wish to search. Even where whole files are closed, an abbreviated record of service may be provided. Attestation papers from the First World War are being posted on the Library and Archives Canada web site.